I am Jenny

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More Info About Me

I'm a Customer Support dedicated to helping Buyer and Sellers regarding their general queries, disputes, and refund. I have 5 years of experience in Customer Service and I've consistently met and exceeded our client expectations throughout my career. Within the last year, I started working with our Clients as a Back Office Support handling Stuck Claims or cases that were left open due to the system issue, and I’ve been part of Content Creation Team where we create email templates for every possible concerns both for Buyers and Sellers.

Jenny Lyn Pinca
Pangasinan, Philippines
jennylynpinca.va@gmail.com
Freelancer
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Training Certificate

Certificate

My Skills and Competencies

Social Media Manager.
Graphic Design
Facebook Ads Management
Data Entry Keyers.

My Resume

  • EXPERIENCE
  • EDUCATION
  • Training
2018 – 2021
Concentrix

Customer Support

Email and Chat Support handling returns and not received cases. Reviewing appeals for a lost case. Handling Back Office Job related to Stuck Claims cases.

2021
Livibe LTD

Virtual Assistant/Customer Support

Email Support handling multiple platforms and assisting Buyers regarding their general inquiries. Returns, not receiving inquiries, invoices, replacements, and refund requests.

2017 –2018
Sitel

Customer Support

Customer Service handling mobility, sales and billing.

2016
AMA Computer Leaning Center

Associate Degree of Basic Programming

2021
GENERAL VIRTUAL ASSISTANT TRAINING

ProVAPH By Coach Dham

My Services

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

FB Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Graphic Design

Graphic design is a craft where professionals create visual content to communicate messages.

Data Entry Keyers

Data entry Keyers are responsible for inputting a high volume of data from multiple sources into a database, ensuring that all.

Calendar Management

Easiest way to manage your projects and tasks. Manage all your team's work in one place and improve accountability.

Email Management

Email is the most powerful form of business communication and with these effective strategies, it can become one you actually enjoy working with.

Portfolio

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pangasinan,
Philippines
Email :
jennylynpinca.va@gmail.com


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